We recently discussed good listening skills when it comes to social media. Now that you have learned more about hearing & listening, let’s talk about responding. Yes, you do have a chance to respond and you should actually respond. But here are a few rules this time. Don’t talk just to hear yourself talk. Say it out loud with me, “Don’t talk just to hear yourself talk!”
Some of the most amazing people, authorities, experts, salespeople and others I have ever worked with aren’t big talkers. But when they say something, people listen. Remember EF Hutton?
Hopefully when you talk it will work out better for you than it did for them.
If you do respond all the time but you disagree simply to disagree or you don’t have a valid, valuable or useful point, then simply, don’t say anything at all. If this sounds like you, then your responses may be perceived by others as “noise”. There are exceptions to this rule but we have all seen (& heard from) those individuals who like to hear themselves talk. We see them coming and we run as fast as we can in the other direction.
The ability to respond to others is a fantastic opportunity for you. When you respond to others posts, blogs, tweets you are potentially bringing value, contributing and not simply being a consumer. In a recent session with a client we talked about individuals who only post products and services they offer and nothing else. These posts are not viewed as being valuable to most of us. They are viewed as spam. One promo every so often is fine. But product or service promotions each and every posting, is definitely not fine. When you are responding to others, you have the opportunity to get your name and your business out there. You also have the ability to be viewed as the expert without being one of “those” people.
Have you had a positive experience when responding to others? Has your response ultimately led to business? Share your experiences with us here.
Erik Hultman (a.k.a. E) is the Founder and President of ÜberBlueDM, Inc., specializing in Social Media Solutions and Social Media Staffing Solutions for businesses to build their social media success.
If you’re not completely satisfied with your Social Media program or solution it’s time for a change! Give us a call! But don’t just make a change for the sake of change. Understand why it makes sense first. Questions? Send me a note at firstname.lastname@example.org or call me at (847) 498-5494. Thank you for referring us to a friend. We sure would appreciate it if you “Like” us on Facebook.